Accessibility

BEFORE THE EVENT

TICKETS
You can buy accessible tickets online – no need to call the box office. Look for the show accessible tickets on the Tickets page to view all available accessible seats.
There’s accessible seating in every price range.
Try to buy accessible tickets in advance so you secure a seat – there’s limited availability on the day of an event.

INTERPRETER REQUESTS
If you need an interpreter for an event, call us at least two weeks ahead of time at 404-443-5000 and we’ll arrange one for you.
You’ll have to pick up your tickets at will call, where you’ll meet your interpreter and be taken to your seats. There’s no charge for interpreter services.

HEARING DEVICES
If you need an assisted listening device, call us at least two weeks before the event at 404-443-5000 and we’ll sort it out for you.

UNEXPECTED NEEDS
If an unexpected injury or illness means you can’t be in the seat you booked, we recommend exchanging your ticket online for an accessible seat. Accessible seating allows for the person with accessibility needs and one companion.
There are a limited number of seats on the day of the event for people with unexpected needs, but we can’t guarantee we’ll be able to seat you.

ON THE DAY

PARKING
There’s accessible parking close to the entrance gates in Lot B and C for those with accessible placards or license plates. If you need accessible parking, let our parking staff know, and they will direct you. We strongly recommend arriving early since these limited spots are first-come, first serve basis!

AT THE VENUE
If you have any questions or need more help, someone in our Guest Services information booth can help. You’ll find them in the West Plaza near the entrance to the lawn.
All bathrooms, concession stands, and merchandise stands are accessible.

SERVICE DOGS
Only registered working dogs are allowed inside the venue during events.